Want to know if your payment went through? Check your Turno payment history - it shows you the status of each payment. This article explains what those statuses mean.

When you complete a project on Turno, if your customer has your auto payments enabled, you should see the respective payment in your payment history soon after. You can access your payment history under More > Payments in the mobile app, or Payments > History in the website version of Turno.

Here is what each payment status means:

The processing status is exclusive to payments made with ACH (bank debit). Payments will have this status while we receive acknowledgment of their success or failure. This process can take 6 business days. Because of this, ACH payments may take up to 7 business days to be reflected in your balance.

A succeeded status means that the payment went through successfully. Either a manual payment has succeeded or, in the case of automatic payments, you marked the project as completed and now our payments processor is processing or has processed the payment to you.

The voided status means the transaction got canceled or has been manually voided. The amount is returning to the customer.