Skip to main content
All CollectionsGeneral help
I'm Not Receiving a Confirmation SMS
I'm Not Receiving a Confirmation SMS

If you have just created your account and the confirmation SMS has not arrived, try these suggestions

Vee avatar
Written by Vee
Updated this week

Be aware that each phone number can only be used for one Turno account at a time. We recommend you double-check that you've entered the right number.

There might also be a delay in receiving the SMS to confirm your phone number. Please wait a few minutes and check again.

We cannot send SMS to some regions. So if none of these suggestions work and you do not receive a code at all after checking that your phone number should be receiving it, ask to talk to an agent on our live chat so we can help you with it.

Did this answer your question?