Sending references will let us know about your past business relationships and what they have to say about your work as a short-term rental cleaner.
However, a reference sent is not necessarily a reference accepted. This article will provide some insight on rejected references and what to do if one of your references was rejected.
What happens when a reference is submitted 📄
Your application will only be reviewed after at least one reference responds. You can check the status of your references here:
(You must be logged in to your cleaner account for the button above to work.)
After your references have responded, it may take our team about one to two days until your application is reviewed.
However, if no references were accepted, you will be requested to provide more references.
Frequently Asked Questions
I thought I only needed one reference to be approved, why do I need to send another one?
It's not about the number of references but rather the content of their comments. If we conclude that your references do not attest to your short-term rental cleaning experience specifically, we might ask you to provide more.
We prioritize accepting cleaners with proven vacation rental experience, so we recommend you add references that can attest to your experience cleaning vacation rentals.
So if you can't accept my reference I'll need to add another one? Also, what do you look for in a reference?
Yes, if your reference isn't satisfactory, we might request that you submit additional references.✍️
This happens because we require references to be as detailed as possible about your past employer's experience with you. We look for specific information that makes great references, such as a description of your skills, your experience as a cleaner, and how long they worked with you.
⚠️Please keep in mind that if your references do not attest to your experience as a vacation rental cleaner, you may be requested to provide additional references.⚠️
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