If you are new to Turno and need guidance on using the platform, this article may be useful to outline your next steps as you get started as a cleaner on the app. Remember you can also reach out to our support chat at any time on the help section of the app, as well as reach out to us via email at [email protected]. Our team is eager to help you be successful using Turno!
🧽 Setting up your cleaner account
Creating your cleaner account is quick and easy, and can be completed a few minutes. To start, download the app from your device store:
You can also create an account on the Turno website and download the app later.
Be aware that each email address and phone number can only be associated with one account at a time. ✅
Jumpstart Pointers ✨
Join the Turno Marketplace to find new customers in your area.
Invite your customers, so you can easily manage your entire cleaning schedule in one place!
🧽 How to use Turno with your existing customers
If you were invited to join Turno via SMS (text message) or email, follow the link to sign up so your account will be automatically connected with the customer who invited you. If you are not automatically connected, your customer can send an invite to the email you used to sign up in order to connect with you. In case they are not sure how to send you an invite to connect, we recommend this guide: Inviting and connecting with Cleaners or Co-hosts.
You can also invite customers to Turno if they don't have an account yet. To invite customers, go to the Invite page here:
(You must be logged in to your cleaner account for the button above to work)
🧽 Using Turno to find new customers
To use Turno to find new customers, proceed go to Find New Customers to begin your application to join the Turno Marketplace. Check out the following articles to learn more:
Or, simply jump into your account and get started with your application. The steps are intuitive and shouldn't take more than a few minutes. Give it a try! 🙂
(You must be logged in to your cleaner account for the button above to work)
🧽 Next steps after you are approved into Turno's marketplace
After you are approved in the Marketplace, there are still a few Account Setup steps to complete before you can actively start placing bids to offers from customers. For details, refer to this article:
Advanced Recommendations ✨
Check out What are the access levels for cleaners, and how do they work? to learn how to keep your access level to the marketplace in good standing at all times and get access to additional perks, such as Bidding with instant bids.
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