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How to Update a Teammate’s Rate

Change your teammate's price per project

Isa avatar
Written by Isa
Updated this week

After you have talked to your teammate and agreed to change their project price, you can do it from your side in your Host account.

Teammate rates are set by property, so to update them, access your Property settings to change all teammate prices for that property, or you can also do it on My Team to change a single teammate's prices for multiple properties. Follow the instructions that best fit your needs!

These instructions only work for the website version of Turno.

On the Properties page 🏠

Go to your "Properties" page and click the three-dots icon on the property card. Then click "Update Property" (or simply click its name).

Navigate to the "Teammates" tab

Edit the price and press Enter on your keyboard, and you will see the pop-up window confirming that the price was updated successfully.


Alternatively, you can also click the pencil (edit) icon under the Action(s) column.

A pop-up will open; ensure you have assigned this teammate the roles you would like for this property, then click "Next" to proceed.

Here, you will see the current price for cleaning projects for this teammate, which can be edited. Make the changes you would like, and click the "Save" button to apply them.

The price of future projects will be updated immediately.

Any payment authorizations you have with the old price will be canceled and re-authorized for the new price.


On the Team page 🤝

First, go to "My Team" on the sidebar menu, select the "Teammates" tab, then click on the "Edit" button (pencil icon).

A pop-up will open; ensure you have assigned this teammate the roles you would like for this property, then click "Next" to proceed.

If you select more roles for your teammate, you will be able to assign them to other properties with each role too. Click "Next" once you're sure they're assigned to the properties and roles you want.

Now, on the Role and Price page, you will be able to edit the cleaning price of all properties your teammate is enabled on.
You can update cleaning prices individually and also choose if this price is per project or per hour.

There's also the option to bulk edit prices. Click on the checkbox on the top-left corner to select all teammates to change to one price. Press "Apply" to update all roles and prices.

After you set everything, click "Save" to confirm.

The price of future projects will be updated immediately.

Any payment authorizations you have with the old price will be canceled and re-authorized for the new price.


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